Prior Situation / Scenario:
- Disperse Information.
- Manual and slow business processes that involve numerous sources, including 3P data.
- Dashboards and reports derived from simple Excel spreadsheets.
Client Challenges:
- Obtain near real time updated information for brokers.
- Need to replace manual and complex calculations to obtain relevant information.
- Improve data quality and integrity.
- Avoid human errors in data entry and tabulation.
- Lack of Scalability due to manual operation.
Strata Solution / Key Enablers:
- Snowflake Data-Lakehouse platform implemented.
- Real-time and batch updates. Dashboards synchronized with data.
- Data quality integrated processes; automated through Apache Airflow.
Outcome:
- Real-time insights on analytical platform with 20+ specialized dashboards.
- Automatically updated data so brokers have dashboards available near real-time.
- Integrated data and quality processes that ensure the integrity and reliability of the information.
Results:
- We enabled a competitive advantage and a key differentiator by providing an integrated information in real time that results in better customer service.
- Advanced indicators that allow brokers to make better decisions and anticipate to their competitor and the market.
