CUSTOMER STORIES

Real impact, delivered at scale

Explore how we solve high-complexity challenges with applied AI and measurable outcomes.

Some of our clients

Top Stories

GenAI-assisted Cloud Adoption

A success story of migrating complex SAS-based data pipelines to the cloud using GenAI, achieving…

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GenAI-assisted SAS Pipeline Migration to Cloud

Learn how a team successfully migrated complex SAS pipelines to GCP in record time, reducing…

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Generative AI at the service of full GCP adoption from business areas

Data Warehouse & BI Modernization…

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Engaging Every Visitor: Lessons from a CDP-powered Web Personalization Initiative

Personalization is essential for providing customers with an exceptional brand experience…

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Revolutionizing Telecommunications Customer Support with AI-Powered Data Analytics in the Caribbean

In the fast-changing world of telecommunications, delivering excellent customer support is crucial for leading companies….

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Automated Collections Campaign Solution

Leading Caribbean telecommunications services provider…

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How Strata Analytics helps C&W Communications reduce Customer Churn with Scalable MLOps Solution leveraging AWS services

As part of the Liberty Latin America group of companies, C&W Communications is one of…

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Using a customized version of the Recommendation Service to Improve Retention Campaigns and Customer Satisfaction

Cable & Wireless Panama, also known as “+móvil”, is the leading provider of mobile and…

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BTC Standardized Daily Survey Process

Bahamas Telecommunications Company (BTC) is a leading telecommunications company based in the Bahamas. To meet…

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Flow CWC Improves CX by using Consolidated Data from a Serverless Data Mart

Decision-making can be overwhelming when data comes from multiple sources with different structures, and standardization…

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Boost Customer Experience Using Google CDP

Consistent, up-to-date, and integrated data is essential for a world-class customer engagement strategy. Google CDP…

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Cloud Cost Optimization

Redesigned SAS Platform for a Leading North American Telco…

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MLOps Framework Solution for ML Business Problems

Propensity for Involuntary Churn Model for a Telecommunications Company in LATAM…

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Hyper-Personalized Microloans

Telco operator with over 1.5 million prepaid subscribers in Central America…

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FMC and Digital Transformation Program

Customer profiling for a converged Operator in Central America…

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ML-Powered Proactive Collection Program

Service Provider with over 20 million Broadband, Voice, and TV Subscribers….

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Maximizing Upsell/Cross-sell Opportunities

Leading Cable/Fiber Broadband Internet Service Provider in Chile….

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Real-Time and Machine Learning in Marketing Campaigns

Service Provider across 14 Caribbean countries….

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Customer Data Platform development for new Fintech

Prior Situation / Scenario: Client Challenges: Creating an integrated database of customer information building the…

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Innovative data-driven supplier selection process

Prior Situation / Scenario: Selection process for spare parts suppliers has rules, but lack adherence….

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AWS Mobilize Journey to Cloud & Analytics Enablement for fastest growing money transfer and Financial services company in US

Prior Situation Challenges. Strata’s Key Enablers Outcome Results

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Human Resources Data Platform

Optimizing Human Resources management through a centralized data platform on Google Cloud….

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Cash and Pricing optimization using ML/AI for a Fintech

Excessive cash allocations due to manual forecasting were resolved by developing 260 AI-enhanced models, automating…

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Market Mastery: Leveraging Census Data for Bank Growth

By combining geospatial analysis of customer billing data with census information, banks improved regional market…

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ADAM – Automated Diagnostic Image Delivery System

Automated diagnostic image delivery platform that streamlines result storage, retrieval, and patient access through cloud-based…

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Informed Consents for Hospital Universitario Clínica San Rafael

Clinical operations and healthcare modernization case focused on workflow optimization, efficiency, and improved care delivery….

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Automation, Integration, & Cloud for Diagnostic Imaging in Servisalud

Healthcare data and clinical operations success case focused on better insights, operational visibility, and improved…

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Revolutionizing Preventive Medicine with AI-Driven Immersive Diagnostics

What was the Customer Challenge? A leading high-end healthcare network in Latin America faced a…

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Post-Market Surveillance (PMS) Automation with Generative AI

Consistent, up-to-date, and integrated data is essential for a world-class customer engagement strategy. Google CDP…

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Real-time actionable-insights Platform

Prior Situation / Scenario: Client Challenges: Strata Solution / Key Enablers: Outcome: Results:

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Automating Competitor Rate Monitoring with Gen AI in a leading one stop money shop.

Customer Business Overview The client is a leading provider of money transfer and payment services,…

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Winback Strategy for OTT Content Streaming Service

The company faces high costs and ineffective winback strategies due to lack of personalization and…

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A Serverless Business Intelligence Solution

Leading Industrial group, Plastic and Rubber manufacturer….

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