Industry

Telecommunications & Media

Transforming Communications Service Providers with Data, AI and Cloud

We help telecom operators and communications service providers modernize their network and IT platforms, automate operations, and build secure AI-powered solutions that improve customer experience, network performance, and the monetization of their data on AWS.

AWS Telecommunications Competency
AWS Telecommunications Competency

Proven Expertise Building Solutions for Communications Service Providers

Validates technical expertise and proven customer success in helping telecommunications companies modernize their CSS, OSS/BSS, networks, and operations. It confirms the ability to design, deploy, and scale secure, data-driven, and AI-powered solutions that enhance customer experience and operational efficiency on AWS.

Success Cases

GenAI-assisted Cloud Adoption

A success story of migrating complex SAS-based data pipelines to the cloud using GenAI, achieving…

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GenAI-assisted SAS Pipeline Migration to Cloud

Learn how a team successfully migrated complex SAS pipelines to GCP in record time, reducing…

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Generative AI at the service of full GCP adoption from business areas

Data Warehouse & BI Modernization…

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Engaging Every Visitor: Lessons from a CDP-powered Web Personalization Initiative

Personalization is essential for providing customers with an exceptional brand experience…

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Revolutionizing Telecommunications Customer Support with AI-Powered Data Analytics in the Caribbean

In the fast-changing world of telecommunications, delivering excellent customer support is crucial for leading companies….

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Automated Collections Campaign Solution

Leading Caribbean telecommunications services provider…

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How Strata Analytics helps C&W Communications reduce Customer Churn with Scalable MLOps Solution leveraging AWS services

As part of the Liberty Latin America group of companies, C&W Communications is one of…

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Using a customized version of the Recommendation Service to Improve Retention Campaigns and Customer Satisfaction

Cable & Wireless Panama, also known as “+móvil”, is the leading provider of mobile and…

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BTC Standardized Daily Survey Process

Bahamas Telecommunications Company (BTC) is a leading telecommunications company based in the Bahamas. To meet…

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Flow CWC Improves CX by using Consolidated Data from a Serverless Data Mart

Decision-making can be overwhelming when data comes from multiple sources with different structures, and standardization…

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Boost Customer Experience Using Google CDP

Consistent, up-to-date, and integrated data is essential for a world-class customer engagement strategy. Google CDP…

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Cloud Cost Optimization

Redesigned SAS Platform for a Leading North American Telco…

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MLOps Framework Solution for ML Business Problems

Propensity for Involuntary Churn Model for a Telecommunications Company in LATAM…

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Hyper-Personalized Microloans

Telco operator with over 1.5 million prepaid subscribers in Central America…

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FMC and Digital Transformation Program

Customer profiling for a converged Operator in Central America…

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ML-Powered Proactive Collection Program

Service Provider with over 20 million Broadband, Voice, and TV Subscribers….

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Maximizing Upsell/Cross-sell Opportunities

Leading Cable/Fiber Broadband Internet Service Provider in Chile….

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Real-Time and Machine Learning in Marketing Campaigns

Service Provider across 14 Caribbean countries….

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